Privacy Policy

At DHANI Real Estate – Buy, Sell & Invest in Forest Lake QLD, we value the privacy and security of our customers, website visitors, investors, buyers, sellers, tenants, and business partners. This Privacy Policy explains how we collect, use, manage, and protect your personal information when you use our website, contact our team, or access our real estate and property-related services.

By using our services or visiting our website, you agree to the practices described in this Privacy Policy. We are committed to maintaining transparency, protecting customer information, and ensuring secure handling of personal data according to applicable privacy standards and regulations in Australia.

Information We Collect

We may collect personal and non-personal information from clients and website users to provide better services and improve customer experience.

Information collected may include:

• Full name
• Phone number
• Email address
• Property preferences
• Residential or business address
• Property inquiry details
• Investment interests
• Website usage information

This information helps us provide accurate property services and customer support.

How We Collect Information

DHANI Real Estate may collect information through various methods including:

• Website inquiry forms
• Phone calls
• Email communication
• Property consultation requests
• Service registrations
• Property inspection bookings
• Customer support interactions

Information is collected only for legitimate business and service-related purposes.

Purpose of Information Collection

The information collected by DHANI Real Estate is used to improve customer service and provide effective real estate solutions.

Purposes may include:

• Responding to property inquiries
• Providing real estate consultation
• Sharing property listings
• Assisting with buying and selling services
• Managing rental inquiries
• Customer communication
• Service improvement
• Marketing and promotional updates

We use customer information responsibly and professionally.

Customer Information Protection

Protecting customer data is one of our top priorities. DHANI Real Estate implements reasonable security measures to help safeguard personal information from unauthorized access, misuse, or disclosure.

Security measures may include:

• Secure digital systems
• Restricted information access
• Password-protected databases
• Controlled communication channels

While we strive to protect customer information, no online system can guarantee complete security.

Use of Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may help us:

• Understand website traffic
• Improve website functionality
• Remember customer preferences
• Enhance browsing experience

Users may choose to disable cookies through browser settings if preferred.

Third-Party Services

DHANI Real Estate may work with trusted third-party service providers for business operations, marketing, website management, or customer support.

Third-party providers may assist with:

• Website hosting
• Marketing communication
• Property listing platforms
• Analytics services

We aim to work with reliable providers that follow appropriate privacy and security practices.

Information Sharing Policy

DHANI Real Estate respects customer confidentiality and does not sell or misuse personal information.

Information may only be shared:

• With customer permission
• For legal compliance requirements
• To complete requested services
• With trusted service providers involved in property transactions

We take reasonable steps to ensure information is handled securely and responsibly.

Real Estate Marketing Communication

Customers who contact DHANI Real Estate may receive updates regarding:

• Property listings
• Investment opportunities
• Service announcements
• Promotional offers
• Real estate market updates

Customers may request to unsubscribe from marketing communication at any time.

Accuracy of Customer Information

We encourage customers to provide accurate and updated information to help us deliver better services.

Customers may request corrections or updates to their information when necessary.

Data Retention Policy

DHANI Real Estate may retain customer information for reasonable business, legal, or operational purposes.

Information may be retained for:

• Service documentation
• Legal obligations
• Property transaction records
• Customer support history

We aim to manage retained information responsibly and securely.

Links to External Websites

Our website may contain links to third-party websites or external platforms. DHANI Real Estate is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of external websites before sharing personal information.

Children’s Privacy

Our services are generally intended for adults involved in property and real estate activities. We do not knowingly collect personal information from children without appropriate consent.

User Rights and Choices

Customers may have rights regarding their personal information, including:

• Requesting access to information
• Requesting corrections
• Requesting removal where applicable
• Opting out of marketing communication

We will make reasonable efforts to respond to customer requests appropriately.

Changes to Privacy Policy

DHANI Real Estate reserves the right to update or modify this Privacy Policy when necessary.

Changes may occur due to:

• Legal requirements
• Business updates
• Service improvements
• Website changes

Updated policies will be published on our website.

Commitment to Transparency

We believe transparency and trust are essential in every customer relationship.

Our commitment includes:

• Honest communication
• Responsible information management
• Secure business practices
• Professional customer service

We strive to maintain a safe and reliable experience for all users.

Privacy for Buyers, Sellers, and Tenants

DHANI Real Estate works with property buyers, sellers, investors, landlords, and tenants. Information shared during real estate transactions is handled professionally and responsibly.

We respect the confidentiality of:

• Property negotiations
• Financial discussions
• Rental applications
• Customer inquiries

Secure Communication Practices

We encourage customers to communicate through official contact channels for better security and support.

Official communication methods may include:

• Phone consultation
• Website contact forms
• Official email communication

Customers should avoid sharing sensitive information through unsecured channels.

Importance of Privacy in Real Estate Services

Privacy protection is essential in the real estate industry due to the confidential nature of property transactions and investment activities.

Strong privacy practices help:

• Build customer trust
• Protect personal information
• Improve service reliability
• Ensure secure business operations

DHANI Real Estate is committed to maintaining professional privacy standards.